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Frequently Asked Questions Summary Category is my utility bill so high? General Can I pay my bill online? General How hard is my tap water? Utilities Is my tap water safe to drink? Utilities I have a hard time hearing some of the programs on GAC 20 can this be corrected? Information Technology What to do if there are tall weeds/grass on a property? Planning & Codes Do you require a deposit for utility services? General What is the source of Ottawa’s Water Supply? Utilities What is the phone number for? General What can I do if I can't pay my entire utility bill this month? General